Privacy policy

**Privacy Policy** This Privacy Policy describes how we collect, use, and protect the personal data of users who visit our website or use our short-term rental services. **Data Controller** The data controller is Prestige Rentals, with registered office at Via Guglielmo Guintellino, Milan, contact email: salvatore@rentalsprestige.com.

**Collected Data** We collect and process the following personal data: - **Identification and contact data**: name, surname, email address, phone number. - **Data for legal obligations**: copies of identification documents for registration with public security authorities (as required by Italian law for guests). - **Browsing data**: information automatically collected via cookies to enhance user experience (see Cookie Policy). **Purposes of Processing** Personal data is collected and used for: - **Booking management**: processing stay requests, communicating with guests, and sending necessary information. - **Legal compliance**: transmitting data to the competent authorities (e.g., police headquarters) in accordance with current regulations. - **Service improvement**: anonymous analysis of user preferences to optimize service quality. - **Direct marketing (only with prior consent)**: sending promotional communications related to the facility. **Legal Basis** The processing of personal data is based on: - **Contractual obligation**: for booking management. - **Legal obligation**: to comply with Italian regulations on guest registration. - **User consent**: for marketing or non-essential analysis purposes. **Data Retention** Personal data will be retained for the following periods: - **Booking-related data**: up to 5 years after the stay, as required by tax and legal regulations. - **Marketing-related data**: until the user withdraws consent. - **Data collected via cookies**: according to the expiration periods indicated in the Cookie Policy. **Data Sharing** Personal data may be shared with: - **Public security authorities**, as required by law. - **Service providers** (e.g., booking platforms, payment system operators) acting as data processors. **User Rights** In accordance with the GDPR (EU Regulation 2016/679), users have the right to: - **Access** their personal data and obtain a copy. - **Request correction** or deletion of their data. - **Object to processing** for marketing purposes. - **Request data portability**. - **Lodge a complaint** with the Data Protection Authority. Requests can be sent via email to: salvatore@rentalsprestige.com. **Data Security** We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or disclosure, in compliance with applicable regulations. **Privacy Policy Updates** We reserve the right to update this Privacy Policy to reflect regulatory changes or improvements in our services. Users will be informed of any updates via our website. Last updated: **[29/01/2025]**